Customer Experience Data Drives Key Decisions
There have been countless articles and blog posts written about Uber since it was founded in 2009. The app-...
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Selling Christmas at Luther College
Christmas at Luther is easily the most interesting time of the year.
The Most Important Investment Your Theater Can Make
Technology may not be a tangible investment like improved lighting or WiFi, but it’s one of the most valuable tools you can equip your stadium with.
3 Ways to Empower Your Custom Service Representatives
Even if you don’t work in the development department, you have some experience raising funds.
3 Ways to Track Your Guest’s Lifecycle to Sell More
It’s essential that you ask the right questions at the right time if you want to maximize your earning potential.
Instagram's Event Channel is a Game-Changer
Is your theater algorithm-proof?
4 Ways to Grow Your Family of Guests
AudienceView equips you with the tools that allow anyone in your organization to interact with guests in a way that helps them feel like a part of your family.
3 Ways to Boost Your Renewal Rate
The days of a guaranteed 50% are over.
4 Ways to Make Sure You Make Your Nut
Let AudienceView help you track your success.
Why Sales Isn't Done Just Because a Patron Bought a Ticket
The patron's experience with your organization doesn't just get impacted by the moment when they buy the ticket and when they see the show.
Extending the Box Office: How Bots Can Help Sell Tickets
Chatbots look like they are going to be the future of customer service. We explore how performing arts centers can get ahead of the curve by embracing the technology.
Navigating the Secondary Market
Working with third part ticket sellers can be beneficial for your organization, but only if you do it the right way.
Embarking On the Journey of Climbing a Mountain
Silicon Valley Symphony Orchestra saw a huge burst in attendance after taking a chance on their live symphony orchestra. How did they manage to tackle this surge with a team of five?
How Do Cell Phones Fit in Live Theater?
After the AMC debate, it's worth wondering if mobile devices can improve live theater.
Why Business Dashboards Are Vital to Box Office Success
Mesa Arts Center is using dashboards to create efficiency and study their successes.
Earn More Money Per Order
Ever been asked if you’d like fries with your burger? To upsize your drink? A muffin with your coffee? If you are nodding your head as you read this …I’m not surprised! According to Marketing...
Guide to Understanding Tickets Fees & Charges
Take control of your organization's ticket fee structure.
INFOGRAPHIC: MOBILE ENGAGEMENT
Importance of going mobile. How to improve mobile conversion rates.
Making the Most of Performing Arts ‘Dump Months’
In almost every area of the entertainment and events industry, there is at least one time of year that is less than optimal for engaging audiences. In TV, many long-running series get cancelled...
“Now we’re fully self-sufficient" - David Cushing, SHN
Based in San Francisco, Shorenstein Hays Nederlander (SHN) is a market-leading theatrical entertainment organization that brought its ticketing operations and e-commerce in-house when it moved to...
Success Stories: Mesa Arts Center