TORONTO, Ontario, Canada – February 7, 2013 – AudienceView experienced exceptional growth and success in 2012, marked by continued innovation, dozens of new customers, and an unprecedented number of clients moving to the latest version of the company’s market-leading e-commerce solution for the live entertainment industry. AVTiki, the world’s only ‘buy and reserve’ ticketing entirely within Facebook, real-time line-busting via tablet technology, and mobile-optimized web ticketing are among the latest features being embraced by AudienceView’s ever-growing client base.
“AudienceView’s social media and mobile functionality gives us the best opportunity to maximize ticket sales,” said Martin Ingham, Depty Chief Executive for the National Ice Centre & Capital FM Arena Nottingham.
“Social media and enhanced memberships are essential for us and we are thrilled with AudienceView’s future-proof technology,” said Joseph Guglielmo, Director of Audience Services for ArtsEmerson.
“AudienceView Tablet…significantly enhanced customer service by expediting registration lines, which have been known to span up to four New York City blocks,” said Keith Weckstein, VP of Operations for Advertising Week Organizers, Stillwell Partners.
“The ability for people to buy tickets and reserve additional seats for their friends to purchase later differentiates us in the marketplace and provides convenience to our customers,” said Bob Sewell, President of TicketWorld in Manila, Philippines.
“We value our long-term relationship with AudienceView and the company’s aggressive development schedule, which keeps our ticketing system amongst the most feature rich in Australia,” said Bartek Marnane, General Manager – Business Operations for News Ticketing.
New Clients, Upgrades en Masse
In the second and third quarters of 2012 alone, more than 50 current client organizations upgraded to the latest hosted platform, AudienceView v6.3. The fully integrated AudienceView platform incorporates traditional and next-generation ticketing, marketing, fundraising and business analytics with customer relationship management (CRM) at the core in a single, easy-to-use, web-based solution.
In addition, AudienceView signed dozens of new clients, including Capital FM Arena Nottingham, Vancouver International Film Festival, Shotgun Players, City of Brampton/Rose Theatre, Tobin Center for the Performing Arts, California Polytechnic State University, Tuacahn Amphitheatre and Center for the Arts, Colorado Chautauqua Association and Colorado Music Festival, Vail Valley Foundation, Det Norske Teatret and Qatar National Convention Centre. The company also extended contracts with numerous organizations including Leeds Rugby, Glamorgan Cricket Club, Hall for Cornwall, Norwich Theatre Royal, National Concert Hall, TuEntrada, Dartmouth College, the City of Grande Prairie – Crystal Centre, Vogue Theatre and Brock Centre for the Arts, among others.
“The numbers speak volumes in terms of the market necessity for AudienceView’s timely solutions. Our commitment to the introduction of new product features in a predictable, sustainable, and reliable manner is paramount to our client’s competitive capabilities,” said Mark Fowlie, President and Chief Operating Officer for AudienceView. “Our responsibility is to ensure we stay ahead of the curve. From ‘buy and reserve’ Facebook channel distribution, through to mobile-optimized ticketing services, AudienceView remains at the forefront of technology-enabled e-commerce business solutions.”
About AudienceView Ticketing
AudienceView Ticketing provides a fully integrated, web-based ticketing, CRM and fundraising solution to more than 170 sports, arts, entertainment and non-traditional ticketing organizations worldwide. Supporting both in-house and hosted ticketing models, AudienceView’s white-label solution offers the ability to create unlimited online brands, control your venue and event data, access real-time business data and interact directly with your customers. AudienceView’s leading-edge solution opens the door to superior venue management, an enhanced customer experience and ultimately, increased revenue. For more information about AudienceView Ticketing, please visit AudienceView.com or connect with the company on Facebook (http://www.facebook.com/audienceview) and Twitter @AudienceView (http://twitter.com/AudienceView).
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