Own Your Customer Journey
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4 Ways to Package Holiday Shows to Maximize Revenue
How do you make sure you’re selling holiday packages to maximize your revenue?
Why Are Film Festivals So Hard to Execute?
Managing expectations for access is only part of what goes into running a festival.
3 Ways to Empower Your Custom Service Representatives
Even if you don’t work in the development department, you have some experience raising funds.
3 Ways to Track Your Guest’s Lifecycle to Sell More
It’s essential that you ask the right questions at the right time if you want to maximize your earning potential.
Instagram's Event Channel is a Game-Changer
Is your theater algorithm-proof?
4 Ways to Grow Your Family of Guests
AudienceView equips you with the tools that allow anyone in your organization to interact with guests in a way that helps them feel like a part of your family.
3 Ways to Boost Your Renewal Rate
The days of a guaranteed 50% are over.
4 Ways to Make Sure You Make Your Nut
Let AudienceView help you track your success.
The Apple Approach to the Customer Experience
For arts patrons, even a small inconvenience will impact the customer experience and, in all likelihood, revenue.
How Do Cell Phones Fit in Live Theater?
After the AMC debate, it's worth wondering if mobile devices can improve live theater.
How Not-For-Profits Can Dominate
Canadian Stage has been producing award-winning programming for 27 years by understanding what works for their patrons.
Marketing Your Fundraising Properties
Fundraising and marketing departments are some of the biggest friends and foes in the live event industry. They often work side by side and share resources, but it can quickly become a competition...
How Valuable is the Cradle-to-Grave Profile of your Clients?
With school out for the summer, my wife is faced with the challenge of keeping our kids busy to keep her from going insane. We’ve been scouring our local community to find events and camps that...
Success Stories: The Lowry Theater
Earn additional revenue with targeted up-sells presented at the right time during the customer experience.
Customer Experience Data Drives Key Decisions
There have been countless articles and blog posts written about Uber since it was founded in 2009. The app-based ridesharing service has grown quickly – it now operates in 58 countries and 300...
Making the Most of Performing Arts ‘Dump Months’
In almost every area of the entertainment and events industry, there is at least one time of year that is less than optimal for engaging audiences. In TV, many long-running series get cancelled...
“Now we’re fully self-sufficient" - David Cushing, SHN
Based in San Francisco, Shorenstein Hays Nederlander (SHN) is a market-leading theatrical entertainment organization that brought its ticketing operations and e-commerce in-house when it moved to...
Children’s Theatre of Charlotte Selects AudienceView
Children’s Theatre of Charlotte (CTC), a top theatre and education organization for young people, has chosen AudienceView’s AV Pro as its new entertainment e-commerce and CRM solution....
Micro-Moments: From Skeptic to Believer
It took just a couple of days to transform me from a micro-moments skeptic into a believer. Here’s how it happened… Scrolling through my Twitter timeline, I saw – then clicked on – a promoted...
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